Intercontinental Cairo Citystars By Ihg | Cairo ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Omar Ibn El Khattab, Heliopolis, Cairo, Egypt, 11737

“I loved the hotel's convenient access to shopping and dining options.”view full review

Intercontinental Cairo Citystars By Ihg is a five-star luxury hotel located in the bustling hub of Citystars Heliopolis, adjacent to Stars Centre Mall. Featuring spacious rooms with modern amenities and access to a range of dining experiences, this Cairo hotel ensures a comfortable stay with exclusive services.

Rooms & Amenities

The Intercontinental Cairo Citystars offers a variety of elegant rooms, including Signature Rooms and Suites with premium furnishings, modern amenities, and city views. Ergonomic Flex Space rooms feature contemporary design with turquoise accents. All accommodations include free WiFi and a private balcony.

Dining Options

Dining options at Intercontinental Cairo Citystars include Al Khal for exquisite Egyptian cuisine, Fayruz for authentic Lebanese dishes, and Shogun Japanese Restaurant for traditional fare. The hotel also features casual venues like the Bellini Cocktail Lounge and the Breezy outdoor bar, offering light bites and drinks.

Leisure & Events

Leisure amenities include indoor and outdoor pools, a health club, and spa services. The hotel also offers exquisite venues for events, including the Al Saraya Ballroom capable of hosting up to 2200 guests.

Location & Transportation

The Intercontinental Cairo Citystars is located adjacent to Citystars Mall, providing access to shopping and entertainment. Nearby attractions include the famous Cairo Tower and the historic Pyramids. Public transport options include the Koleyet El Banat and Al Ahram subway stations.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Twin Room

2 persons

36 m²

2 Single beds

Shower

Heating

room details

Classic King Room Ergonomic Flex Space Pool View

2 persons

26 m²

1 King-size bed

Shower

Heating

room details

Classic King Room Ergonomic Flex Space

2 persons

29 m²

1 King-size bed

Shower

Heating

room details

Premium King Room Ergonomic Flex Space

2 persons

36 m²

1 King-size bed

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cairo 9.6 km

Airports

Cairo International (CAI) 11.4 km

Train

El Giza Train Station 15.3 km

Underground

Koleyet El Banat 2.3 km

Al Ahram 3.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Culinary Experience

“The breakfast buffet at the hotel was one of the best I've seen. It offered a fantastic mix of oriental, continental, and American breakfast options. The variety of fresh juices, along with freshly baked crepes and waffles, was a good way to start the day!” view full review

Spacious and Comfortable Rooms

“I stayed in a Classic King Room with Pool Access, and it was impressively spacious and well-furnished. The room provided a perfect blend of comfort and luxury, making it a relaxing retreat after exploring the city.” view full review

High-Quality Entertainment Amenities

“The tv in my room was great, offering a wide variety of channels. It was perfect for unwinding after a long day of activities, allowing me to enjoy some quality entertainment.” view full review

Modern Bathroom Amenities

“The bathroom in my room was equally excellent, with modern amenities and plush towels. It made my daily routine feel luxurious, contributing to an overall wonderful experience during my stay.” view full review

General

Non-smoking rooms
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Billiard tables
Sports trainer

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Casino
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Omar Ibn El Khattab, Heliopolis, Cairo, Egypt, 11737

Map view

Omar Ibn El Khattab, Heliopolis, Cairo, Egypt, 11737

City landmarks

Landmark

Saqqara Pyramids

2.1 km

Landmark

Baron's Palace

2.4 km

Park

The International Park

2.8 km

Landmark

Sindbad

2.0 km

Landmark

قرية رامتان الساحل الشمالى Hq

1.9 km

Landmark

Egyptian Air Force Museum

2.8 km

Landmark

Mosque-Sabil of Sulayman Agha al-Silahdar

2.2 km

Landmark

Heliopolis

2.8 km

Church

St. Mark's Coptic Orthodox Church

2.9 km

Landmark

Unknown Soldier Memorial

3.4 km

Landmark

Golf Park And Dog Park

2.8 km

Landmark

Obelisk of Ramses II

2.9 km

Museum

Child Center of Civilization and Creativity

3.4 km

Landmark

The 6th of October War Panorama

4.0 km

Landmark

Lenhert & Landrock

3.4 km

Museum

Suzan Mubarak Museum for Children

3.5 km

Landmark

Mosque and Khanqah of Shaykhu

3.5 km

Park

Meriland Park

3.9 km

Landmark

Gamal Abdel Nasser Museum

3.9 km

Mosque

A'l Rashdan Mosque

4.2 km

Landmark

Cairo International Convention Centre

4.5 km

Landmark

The Zoo

4.3 km

Spa Centre

Phi Salt Cave

4.7 km

Mall

Tiba Outlet Mall

11.1 km

Mall

Genena Mall

10.5 km

Mall

City Center

13.1 km

Park

Hadiqet El Tefl

13.1 km

Landmark

Travel Village

13.7 km

Nearby

Shopping Area

City Stars Mall

180 m

Restaurants

Fayruz Lebanese Restaurant

210 m

InterContinental Cairo Citystars Omar Ibn El Khattab St.

Shogun Japanese Restaurant

200 m

Omar Ibn EL Khattab St. Heliopolis InterContinental Cairo Citystars

Maestro Italian Restaurant

190 m

InterContinental Cairo Citystars Omar Ibn El Khattab St. Heliopolis

Al Khal Egyptian Restaurant

190 m

InterContinental Cairo Citystars Omar Bin Khattab Street

Spectra Restaurant & Cafe

180 m

14 Abd El Hameed Lotfy Mohandessin

Bellini Cocktail Lounge

210 m

InterContinental Cairo Citystars

The Arcade Restaurant

210 m

InterContinental Cairo Citystars Omar Ibn El Khattab St.

Fuddruckers

180 m

City stars

La Brioche Doree

180 m

City Stars Mall

La Pizza Alforno

530 m

Omar Ibn El Khattab Street

Reviews and Ratings

Reviews from guests about their experience.

4.5/5 based on 2257 reviews

#24 of 246 hotels in Cairo based on Tripadvisor

United States, April 2025

5.4/10

I had a mixed experience at Intercontinental Cairo Citystars. The staff were super friendly and welcoming, which made my stay enjoyable. However, I did face some issues with the dining quality and a frustrating check-in process that took way too long. Overall, I appreciated the hotel's convenient location near the big mall, but there are definitely areas that need improvement.

Rooms

8.0

My room was spacious and clean, which I really appreciated. It had a cozy vibe that made me feel right at home.

Service

9.0

The staff were genuinely helpful and friendly throughout my stay. Shoutout to Miss Ghadeer for being especially kind!

Location

9.0

The location is excellent, close to the biggest mall in Cairo, City Stars, and just a short drive from the airport.

Dining

5.0

Dining was a letdown for me. I found the food quality to be lacking, which was disappointing given the high expectations.

Facilities

7.0

The facilities were decent, but they could really step it up. I did enjoy the pool area, and it felt safe for kids, which is a plus.

John

United States, February 2025

6.2/10

I had a wonderful stay at the Intercontinental Cairo Citystars. The staff were incredibly friendly and professional, always willing to assist. I enjoyed the well-appointed room and the fantastic breakfast buffet. However, I did encounter a few minor issues with room selection. Overall, it was a nice experience.

Rooms

8.0

The room was comfortable with great furniture and amenities, although there was a slight issue with a smoke smell despite my non-smoking request. The staff promptly moved me to a better room.

Service

10.0

The service was really good, especially from Mr. Ahmed at the reception who went above and beyond to ensure my comfort. The staff were always available and eager to help.

Location

9.0

The hotel is conveniently located near a major shopping mall, making it easy to explore the area. It's also not far from the airport, which is a big advantage for travelers.

Dining

8.0

The breakfast buffet offered a great selection of high-quality food, one of the best I've experienced. However, the restaurant can get crowded at peak times.

Facilities

9.0

Facilities like room service and laundry were very helpful. There are also meeting rooms that are well-equipped for business needs.

John

United States, November 2024

6.4/10

My stay at the Intercontinental Cairo Citystars was a mixed experience. The highlight was definitely the breakfast buffet with a fantastic range of Mediterranean and Western dishes. However, I faced challenges with room allocation and noise issues that impacted my overall comfort during the stay.

Rooms

5.0

I encountered several issues with my room, including problems with the electrical sockets and an unexpected bed configuration. On arrival, the receptionist seemed confused about my booking, which left me quite frustrated.

Service

6.0

While the hotel staff showed steady professionalism, my initial experience was dampened by a lack of urgency at check-in. However, some staff members were proactive in addressing issues once they were brought to their attention.

Location

6.0

The hotel is relatively convenient to the airport, which is a plus, but it is located far from major sightseeing spots. Traffic can make travel times quite lengthy, so plan accordingly. That said, being adjacent to Citystars Mall was a great benefit for food options.

Dining

9.0

The breakfast spread was impressive, featuring a diverse selection to cater to different tastes. I particularly enjoyed the variety of both healthy options and heavier fare available.

Facilities

8.0

The hotel offered solid amenities such as room service and a travel desk for sightseeing assistance. I appreciated using the wi-fi, which was free and reliable throughout my stay.

Bobby

United States, October 2024

5.4/10

During my stay at Intercontinental Cairo Citystars, I enjoyed the comfortable rooms and excellent gym facilities, though I faced some service hiccups and cleanliness issues. The restaurant offerings were diverse and satisfying, but I did encounter some excessive charges at the casual dining spots. Overall, it was a decent experience with room for improvement.

Rooms

5.0

The Classic King Room with Pool Access was comfortable, but I found some cleanliness issues like hair in the bathroom and a lack of thorough cleaning during my stay.

Service

6.0

While some staff were friendly and helpful, I experienced multiple issues at check-in and check-out, including accounting errors that took time to resolve.

Location

8.0

The hotel's location was excellent, with easy access to Citystars Shopping Center, one of the largest malls in Cairo, making it convenient for shopping and dining.

Dining

7.0

Dining options were plentiful and offered a good mix of Egyptian and international cuisine, although I felt some casual spots had unexpected minimum charges.

Facilities

8.0

Facilities like the pool and gym were excellent, providing a great atmosphere to relax and work out. I appreciated the large, well-equipped gym.

John

United States, October 2024

5.0/10

My stay at the Intercontinental Cairo Citystars was a mixed bag. The staff was friendly and helpful, and the hotel's cleanliness and spaciousness were commendable. However, I found the dining options to be just average, and there was a noticeable lack of variety in the room service menu. Overall, it was a decent experience with room for improvement. 😌✈️

Rooms

7.0

The rooms were spacious and clean, providing a relaxing environment, but the older units could use renovations.

Service

8.0

I encountered friendly and helpful staff throughout my stay, though I had a less-than-great interaction with a waiter.

Location

8.0

The hotel's location was convenient for access to CityStars mall and the airport, although traffic could be challenging.

Dining

6.0

I found the buffet average in taste, but the breakfast offered good variety. Room service, however, had limited options.