Intercontinental Cairo Citystars By Ihg | Cairo ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Omar Ibn El Khattab Street, Cairo, Egypt, 11737

“I loved the hotel's convenient access to shopping and dining options.”view full review

Intercontinental Cairo Citystars By Ihg, a luxury hotel rated 8.8/10 on Booking.com, features modern accommodations and is adjacent to the City Stars Mall, offering shopping and entertainment options. The hotel hosts multiple dining venues and extensive facilities, making it suitable for both leisure and business trips.

Rooms & Amenities

Intercontinental Cairo Citystars offers stylish rooms and suites with contemporary decor and private balconies, blending Egyptian heritage with modern amenities. The hotel includes Ergonomic Flex Space rooms that showcase turquoise accents inspired by ancient Egypt and are designed for comfort and convenience.

Dining Options

Guests can indulge in a variety of culinary experiences at nine restaurants and bars, including traditional Egyptian cuisine at Al Khal and authentic Japanese dishes at Shogun. For a vibrant dining atmosphere, Fayruz offers Lebanese dishes accompanied by live entertainment.

Leisure & Business

Leisure facilities include indoor and outdoor pools, a health club, and a luxurious spa. The hotel also hosts extensive meeting and event spaces, including the Al Saraya Ballroom, accommodating up to 2000 guests, making it ideal for weddings and corporate events.

Location & Transportation

Intercontinental Cairo Citystars is well-connected, with proximity to the Koleyet El Banat subway station and various bus stops. Nearby landmarks include the Cairo Tower and the Pyramids of Giza, facilitating easy access to local attractions and cultural sites.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room

Max:

2 persons

315 sq. feet

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Classic Room

Max:

2 persons

315 sq. feet

Bed options:

2 Double beds

City view

Shower

Heating

room details

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Premium Room

Max:

2 persons

390 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cairo 6.0 mi

Airports

Cairo International (CAI) 7.1 mi

Train

El Giza Train Station 9.5 mi

Underground

Koleyet El Banat 1.4 mi

Al Ahram 1.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Internet

Internet access

Parking

USD 5 per day

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Billiard tables
Sports trainer

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Casino
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Omar Ibn El Khattab Street, Cairo, Egypt, 11737

Map view

Omar Ibn El Khattab Street, Cairo, Egypt, 11737

City landmarks

Landmark

Saqqara Pyramids

1.3 mi

Landmark

Baron's Palace

1.5 mi

Park

The International Park

1.7 mi

Landmark

Sindbad

1.3 mi

Landmark

قرية رامتان الساحل الشمالى Hq

1.2 mi

Landmark

Egyptian Air Force Museum

1.7 mi

Landmark

Mosque-Sabil of Sulayman Agha al-Silahdar

1.4 mi

Landmark

Heliopolis

1.7 mi

Church

St. Mark's Coptic Orthodox Church

1.8 mi

Landmark

Unknown Soldier Memorial

2.1 mi

Landmark

Golf Park And Dog Park

1.7 mi

Landmark

Obelisk of Ramses II

1.8 mi

Museum

Child Center of Civilization and Creativity

2.1 mi

Landmark

The 6th of October War Panorama

2.5 mi

Landmark

Lenhert & Landrock

2.1 mi

Museum

Suzan Mubarak Museum for Children

2.2 mi

Landmark

Mosque and Khanqah of Shaykhu

2.2 mi

Park

Meriland Park

2.4 mi

Landmark

Gamal Abdel Nasser Museum

2.4 mi

Mosque

A'l Rashdan Mosque

2.6 mi

Landmark

Cairo International Convention Centre

2.8 mi

Landmark

The Zoo

2.7 mi

Spa Centre

Phi Salt Cave

2.9 mi

Mall

Tiba Outlet Mall

6.9 mi

Mall

Genena Mall

6.6 mi

Mall

City Center

8.1 mi

Park

Hadiqet El Tefl

8.1 mi

Landmark

Travel Village

8.5 mi

Nearby

Shopping Area

City Stars Mall

600 ft

Restaurants

Fayruz Lebanese Restaurant

700 ft

InterContinental Cairo Citystars Omar Ibn El Khattab St.

Shogun Japanese Restaurant

700 ft

Omar Ibn EL Khattab St. Heliopolis InterContinental Cairo Citystars

Maestro Italian Restaurant

700 ft

InterContinental Cairo Citystars Omar Ibn El Khattab St. Heliopolis

Al Khal Egyptian Restaurant

700 ft

InterContinental Cairo Citystars Omar Bin Khattab Street

Spectra Restaurant & Cafe

600 ft

14 Abd El Hameed Lotfy Mohandessin

Bellini Cocktail Lounge

700 ft

InterContinental Cairo Citystars

The Arcade Restaurant

700 ft

InterContinental Cairo Citystars Omar Ibn El Khattab St.

Fuddruckers

600 ft

City stars

La Brioche Doree

600 ft

City Stars Mall

La Pizza Alforno

1800 ft

Omar Ibn El Khattab Street

Reviews and Ratings

Reviews from guests about their experience.

56%

loved their spa retreat and can’t wait to return.

5.6/10

Guest rating

Rooms

6.6

Location

8.0

Service

7.8

Dining

7.0

4.5/5 based on 2257 reviews

#24 of 246 hotels in Cairo based on Tripadvisor

United States, April 2025

5.4/10

I had a mixed experience at Intercontinental Cairo Citystars. The staff were super friendly and welcoming, which made my stay enjoyable. However, I did face some issues with the dining quality and a frustrating check-in process that took way too long. Overall, I appreciated the hotel's convenient location near the big mall, but there are definitely areas that need improvement.

Rooms

8.0

My room was spacious and clean, which I really appreciated. It had a cozy vibe that made me feel right at home.

Service

9.0

The staff were genuinely helpful and friendly throughout my stay. Shoutout to Miss Ghadeer for being especially kind!

Location

9.0

The location is excellent, close to the biggest mall in Cairo, City Stars, and just a short drive from the airport.

Dining

5.0

Dining was a letdown for me. I found the food quality to be lacking, which was disappointing given the high expectations.

Facilities

7.0

The facilities were decent, but they could really step it up. I did enjoy the pool area, and it felt safe for kids, which is a plus.

John

United States, February 2025

6.2/10

I had a wonderful stay at the Intercontinental Cairo Citystars. The staff were incredibly friendly and professional, always willing to assist. I enjoyed the well-appointed room and the fantastic breakfast buffet. However, I did encounter a few minor issues with room selection. Overall, it was a nice experience.

Rooms

8.0

The room was comfortable with great furniture and amenities, although there was a slight issue with a smoke smell despite my non-smoking request. The staff promptly moved me to a better room.

Service

10.0

The service was really good, especially from Mr. Ahmed at the reception who went above and beyond to ensure my comfort. The staff were always available and eager to help.

Location

9.0

The hotel is conveniently located near a major shopping mall, making it easy to explore the area. It's also not far from the airport, which is a big advantage for travelers.

Dining

8.0

The breakfast buffet offered a great selection of high-quality food, one of the best I've experienced. However, the restaurant can get crowded at peak times.

Facilities

9.0

Facilities like room service and laundry were very helpful. There are also meeting rooms that are well-equipped for business needs.

John

United States, November 2024

6.4/10

My stay at the Intercontinental Cairo Citystars was a mixed experience. The highlight was definitely the breakfast buffet with a fantastic range of Mediterranean and Western dishes. However, I faced challenges with room allocation and noise issues that impacted my overall comfort during the stay.

Rooms

5.0

I encountered several issues with my room, including problems with the electrical sockets and an unexpected bed configuration. On arrival, the receptionist seemed confused about my booking, which left me quite frustrated.

Service

6.0

While the hotel staff showed steady professionalism, my initial experience was dampened by a lack of urgency at check-in. However, some staff members were proactive in addressing issues once they were brought to their attention.

Location

6.0

The hotel is relatively convenient to the airport, which is a plus, but it is located far from major sightseeing spots. Traffic can make travel times quite lengthy, so plan accordingly. That said, being adjacent to Citystars Mall was a great benefit for food options.

Dining

9.0

The breakfast spread was impressive, featuring a diverse selection to cater to different tastes. I particularly enjoyed the variety of both healthy options and heavier fare available.

Facilities

8.0

The hotel offered solid amenities such as room service and a travel desk for sightseeing assistance. I appreciated using the wi-fi, which was free and reliable throughout my stay.

Bobby

United States, October 2024

5.4/10

During my stay at Intercontinental Cairo Citystars, I enjoyed the comfortable rooms and excellent gym facilities, though I faced some service hiccups and cleanliness issues. The restaurant offerings were diverse and satisfying, but I did encounter some excessive charges at the casual dining spots. Overall, it was a decent experience with room for improvement.

Rooms

5.0

The Classic King Room with Pool Access was comfortable, but I found some cleanliness issues like hair in the bathroom and a lack of thorough cleaning during my stay.

Service

6.0

While some staff were friendly and helpful, I experienced multiple issues at check-in and check-out, including accounting errors that took time to resolve.

Location

8.0

The hotel's location was excellent, with easy access to Citystars Shopping Center, one of the largest malls in Cairo, making it convenient for shopping and dining.

Dining

7.0

Dining options were plentiful and offered a good mix of Egyptian and international cuisine, although I felt some casual spots had unexpected minimum charges.

Facilities

8.0

Facilities like the pool and gym were excellent, providing a great atmosphere to relax and work out. I appreciated the large, well-equipped gym.

John

United States, October 2024

5.0/10

My stay at the Intercontinental Cairo Citystars was a mixed bag. The staff was friendly and helpful, and the hotel's cleanliness and spaciousness were commendable. However, I found the dining options to be just average, and there was a noticeable lack of variety in the room service menu. Overall, it was a decent experience with room for improvement. 😌✈️

Rooms

7.0

The rooms were spacious and clean, providing a relaxing environment, but the older units could use renovations.

Service

8.0

I encountered friendly and helpful staff throughout my stay, though I had a less-than-great interaction with a waiter.

Location

8.0

The hotel's location was convenient for access to CityStars mall and the airport, although traffic could be challenging.

Dining

6.0

I found the buffet average in taste, but the breakfast offered good variety. Room service, however, had limited options.